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Q: What we are selling?
: We are selling ad credits to be used within our advertising network. These credits can be used for advertising methods like Text Ads and Banner Ads. So when you make a sale, the new member will pay you directly via your personal payment processor you have selected. Basically you will receive 100% commission on the membership and ad credits.

Q: Is this a pyramid or gifting, and is it legal?
Only someone new to the Networking Industry would ask this question, and it is a legitimate question because no one wants to be involved in something illegal. So to answer the question, no this is not a pyramid or cash gifting. In pyramid schemes and gifting programs there are no products involved. People are just moving money around. We have real products, and when you send money to someone or someone sends you money, it is for the "purchase" of a membership and ad credits. Advertising and Software Products are being sold every day online. It’s a multibillion dollar industry, and it is totally legal. EZCashMatrix.com is part of a Direct Sales Company doing business online for over 10 years, and we sell Digital and Software Products well below wholesale prices because we bundle them into Product Packages. The arena we operate in is the Network Marketing Industry, and there are literally hundreds of thousands of companies and Home Based Businesses in this industry. You just happened to find one of the best because we allow our Resellers to keep 100% of the money from all sales!

Q: How fast can I make money with this business?
We pay daily Member-To-Member, so how fast you make money is totally up to you. When you make a sale, the purchaser is required to send the Payment directly to you. It can be instant or within 24 hours depending on the method you choose.


Q: What is a member to member payment system?
: A member to member payment system is when you make a sale; the customer will pay you directly to the payment processor of your choice. Basically you will receive 100% commission.

Q: Is my personal information protected with your company?

A: Any personal information that you provide to any of our businesses are privacy protected. Your information will never be shared or sold to anyone! 

Q: Are there any monthly fees or administration costs?
No. There are never any monthly or annual fees or administrative costs.

Q: Can I pay with Credit Cards?
No. You must transfer funds to your payment processors using a credit/debit card or your linked bank account. This is all secured through your financial institutions.

Q: What Payment Processors can I use?
You can use any of the following: Cash app, Quick pay by Zelle, Bitcoins via Bitcoin wallet, and Chime. I strongly reccommend having multiple payment options so you don't lose a sale because you only have 1 payment option available .Ultimately, ANY means of payment is acceptable, as long as it is agreeable to both members of that transaction and you have proof of payment if you choose a payment method not list in the member’s area.

Q: I can't log in, system says invalid username/password... Why?

A: If you are a paid member, 1. confirm you are entering the correct user name and password. 2. Click the forgot your password link and following the instructions. If you haven’t yet paid to join. Free accounts are automatically deleted after 72 hours. Purchase an ad pack to get approved to prevent this from happening. You will need to re*register with your sponsors link again.

Q: Do you give refunds?
A: NO!!!
Your membership is NON-REFUNDABLE. All payments are final. We cannot refund money to you that has already been paid out to our members (or your Up-lines). We never even handle that money - it is paid directly to our members.


Q: Can I Refer More Than 5 members?
: Yes! You could invite any number of new members and they will be placed in your matrix. This is what creates the spillover to help your team move quicker.


Q: How long do I have before I get my account deleted for not upgrading to the first level?
A: Free accounts failing to upgrade have are Strictly 3 days, or 72 hours from your registration, deletion is automatic.

Q: Can I change my details (email, password) after joining?
A: Yes, the Back-Office allows changes to your profile. The only thing you cannot change is your Username.

Q: Can I promote my Referral Link and earn money being a Free Member?
A: NO.
Free accounts are auto deleted after 72 hours. Purchase an ad pack and be approved to prevent this.

Q: I received an email that says I have received a payment. But when I checked my account I didn`t find any new transactions. What should I do?
First of all, check ALL your payment accounts. Sometimes people make mistakes. Let's say they sent you the money via Cash app, but selected "Zelle" by mistake when entering the data on our site. However, some members may send a fake transaction ID without making a payment. In this case you must decline the order in your member area.

Q: I submitted my payment but no one has confirmed yet, what should I do?
A: Please try to communicate with the member you sent the payment to. It is reasonable to allow at least 24 hours for them to confirm you in the system. If you are unable to communicate with the member or for some reason days pass with no action being taken, please contact the admin using the contact us form. We’ll need a screen shot of that payment confirmation and we will help resolve the issue for you. Also, we have an auto approve system just in case admin is not reachable. It will take 5 days after you have submitted your transaction ID for the system to approve you automatically. But we are always around, this shouldn't be a problem.

Q: I declined the order by mistake. What should I do?
A: Login to your account at EZcashnetwork.com, click "Declined Orders" in the left menu, and confirm the order.

Q: My purchase for the ad pack was pending now it’s gone?

A: Pending purchases that are not approved within 72 hours are auto deleted. Re-purchase the ad pack and contact the person for approval.


Q: I do not understand this business. Can you explain the EZcashmatrix to me?

A: Please join us on our live conference calls and webinars for live presentations and step by step instructions for setting up accounts and payment processors as well as marketing strategies. The person who invited you to view this website will have details on conference calls and webinars. We also have a Facebook group Ez Cash Matrix. Please join using the link below


Q: Does EZcashnetwork.com issue tax documents or collect tax info?
A: NO. You are NOT an employee or agent of EZcashmatrix.com. You are responsible for maintaining your own records for tax purposes in accordance with your country or state's laws and requirements.

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